A clear, upfront look at how deposits, final payment, and rescheduling work for every job we book.
A deposit is required to secure your scheduled pickup date and time. Your slot is not confirmed until the deposit has been received.
The remaining balance on your final invoice is due in full at the completion of the job, before the crew leaves the property.
All payments are final. No refunds are given under any circumstances — this includes deposits. Once a deposit is made, it is non-refundable.
Once a deposit has been made, customers may reschedule their pickup one time. Rescheduling beyond that is at the sole discretion of the owner.